I must admit, looking for a reputable online casino serving US players, especially one that offers a stellar selection of live dealer games, is never an easy task as I am sure you can imagine. However, BetOnline has been in the online betting and gaming industry for over three decades and continue to impress not only with a live casino, but also a sportsbook, a poker room, a racebook, and a financial betting platform. In addition, the site utilises a brand-new design, or facelift if you will, for 2017 with a clean, fresh, and smart feel, making it extremely easy to navigate through the various gambling verticals.

BetOnline can also be accessed through all mobile devices by simply searching for the site through a web browser or players are welcome to download their innovative mobile app that is available for both Android and iOS operating systems. BetOnline is licensed by the government of Panama and operates out of Panama City. They accept players from across the globe but their biggest customer base is of course from the United States. The site is a reliable option for bettors and online players even though they had payout delays in the past. In recent years, their withdrawal times have greatly improved causing the company to be ranked as one of the best destinations for US players.

BetOnline also has quite a rich history that I included below, along with an in-depth look at their Live Casino software and range of live dealer games, their variety of banking methods, and the level of security offered to US players. I also tested the quality and response time of their support team, and provided information on their bonuses, promotions, and loyalty program.

The History of BetOnline

The history of BetOnline can be traced back to a bookmaker business that was started by a man known as Joe Junior in Rochester, New York during 1991. Sportsbook betting during the 1990’s was illegal due to several federal laws placing a ban on all bets, especially those made by telephone, making Joe’s profession a crime. At first, the bookmaking business with rather small with only a handful of collectors and agents. During his operation in New York, the police managed to knock down his door quite a few times and managed to charge him twice. He quickly grew tired of the US law enforcement and moved his operation to Costa Rica where he managed to rent a very small office space. In 2001, he launched his online sportsbook website and started taking wagers using bestlinesports.com.

Joe Junior’s bookmaker business started growing at a rapid pace and included multiple partners over the next few years. The first was John Magnum who also started a bookmaker business in 1996 for the US market and supplied Joe Junior with a massive list of clients. The business further expanded and they decided to move their operation to San Pedro Mall in Costa Rica from the tiny office space Joe initially rented when he arrived in Costa Rica. The second was a group of investors that were interested in the business and moved Joe’s operations to Panama City in 2004. In 2006, bestlinesports.com went through a significant change as BetonSports.com went out of business. Dalton Wagner was left without a home when BetonSports.com closed their doors and decided to join bestlinesports.com. He brought with him all his connections he made over the years along with a massive list of clients, the BetonSports.com marketing department, and its staff.

In October 2006, with the release of the UIGEA, most sportsbook sites closed their virtual doors to avoid any wrongdoing. This was the perfect opportunity for bestlinesports.com to claim the domain name BetOnline.com. They quickly made the purchase and closed bestlinesports.com in 2007, moved all the accounts over the BetOnline.com. In 2011, BetOnline.com had to change their name again due to the domain seizures of all US gambling sites, leading to the company changing its name to BetOnline.ag. In 2012, the company managed to buy Sportsbetting.ag as well as Bet Eagle, a world leader in pay-per-head operations. Since then, the company has continued to enjoy great success and have an excellent record of accomplishment with players across the globe.

Live Casino Software Providers and Live Dealer Games

The software provider, Global Gaming Labs, was initially powering the live casino section at BetOnline.ag. However, with the recent changes made with their live casino offering, the company decided to use Visionary iGaming as their software provider instead. Visionary iGaming has a great reputation and a solid platform along with a great selection of live dealer games. The Visionary iGaming approach places a lot of emphasis on sex appeal. The croupiers and live dealers are friendly, well-spoken, and highly capable, but also wear short black dresses to maximize their cleavage. Most croupiers and live dealers are female, but they recently included a couple of male live dealers to host their games.

The variety of live dealer games include European Roulette along with three table limits ranging from a minimum of $1 up to a maximum of $2,500, American Roulette along with three table limits ranging from $1 up to $5,000, two standard Live Baccarat tables with stakes ranging from $5 up to $5,000, two Super 6 Live Baccarat tables with stakes ranging from $5 and increasing to a maximum of $5,000, and five different Blackjack tables with unlimited bet behind as a side bet. There is also a wide range of stakes available on their Blackjack tables ranging from a minimum of $10 up to a maximum of $5,000.

Banking at BetOnline

BetOnline is considered one of the most versatile websites when it comes to adding funds to your account. Debit and credit cards are probably the most convenient when depositing funds into your account and players can either use Mastercard, Visa, Diners Club, or even Discover. There are only a handful of sites that accept more than Visa and Mastercard, while many may only accept Visa, so this is a huge plus for BetOnline. Person-to-Person transfers are another extremely popular deposit method, but crediting your account with the funds can take a few hours. There are also fees involved, but should you deposit more than $300, BetOnline will reimburse you. The above-mentioned deposit methods have a maximum deposit limit of $1,000 and $1,400 respectively. However, if you wish to deposit more money you can either use Cashier’s Check with a maximum limit of $25,000, or web wallets such as Neteller and Skrill with no maximum deposit limit. There’s also Bank Wire Transfer along with Bitcoin and Litecoin as cryptocurrencies.

When it comes to withdrawal options, players are genuinely spoilt for choice. Players can either use person-to-person with a maximum withdrawal limit of $900, Check Express with a maximum withdrawal limit of $2,500, Skrill, Neteller, and Moneygram with a maximum withdrawal limit of $9,900, Bitcoin and Litecoin with a maximum withdrawal limit of $10,000, or Bank Wire Transfer with a maximum withdrawal limit of $25,000. Checks can take up to 2 weeks while other payout methods can either take a few days or even hours to reflect the funds in your account.

Security at BetOnline

BetOnline uses extreme security measures to ensure a customer’s personal and financial information in well protected. This is accomplished by using the latest SSL encryption technology, ensuring the information being sent to their live casino is encrypted and that it cannot be hacked by anyone. In addition, BetOnline also uses a privacy policy, preventing third parties from purchasing or taking your information. Furthermore, the site is regularly audited by TST to ensure the games are random and fair in every aspect.

Customer Service at BetOnline

If you have a query or request regarding your account or perhaps a live dealer game, you are more than welcome to contact support through email, telephone, or through their live chat facility that is available around the clock. The support representatives are extremely helpful, friendly, and quite clued up on the information they provide. Emails are responded to within 24 hours and, depending on your query via live chat, you will normally receive a response within 2 minutes.

Bonuses, Promotions, and Loyalty

If you like what you’ve read about BetOnline thus far, you are about to fall in love with them thanks to an arsenal of different promotions and bonuses available to newly registered customers and existing players. Newly registered customers can look forward to 100% match bonus up to $1,000 on their first 3 deposits made at the casino. You simply need to register a new account, ensure you include the promo code when making a deposit and the bonus will be instantly added to your account. The wagering requirement for the bonus is set to 50 times.

But that’s only the beginning. If you make a $25 bet at the Live Casino, you will receive a $25 bonus in the form of a sports free play bonus. There’s also a Live Casino weekly challenge on both roulette and blackjack. Simply climb the leader board every week to receive your share of $1,800 when you are in the top 3 of the week. In addition, players wishing to spend more can look forward to a High Roller promotion, 20% casino rebates, 100% slot bonuses, $2,500 blackjack tournaments, and a unique loyalty program rewarding you with additional bonuses, contests, free payouts, and more.

Summary

BetOnline is a fantastic destination if you are looking for a reputable live casino in the United States. Apart from their well-designed live dealer section and fresh new look, players can also enjoy a range of exciting bonuses and promotions that are regularly updated, an extensive variety of payment methods for both deposit and withdraw needs, and outstanding customer service that will help you with any query or request you have.